Public Function forward_action_item(ByVal the_id As String, _
ByVal new_queue As String, _
ByVal forward_date As String, _
ByVal notes As String, _
ByVal user_name As String, _
ByVal gen_time_bombs As Boolean) As Integer
Public Function forward_opportunity(ByVal the_id As String, _
ByVal new_queue As String, _
ByVal forward_date As String, _
ByVal notes As String, _
ByVal user_name As String, _
ByVal gen_time_bombs As Boolean) As Integer
Public Function forward_quote(ByVal the_id As String, _
ByVal new_queue As String, _
ByVal forward_date As String, _
ByVal notes As String, _
ByVal user_name As String, _
ByVal gen_time_bombs As Boolean) As Integer
Description
These APIs cause the specified action item, opportunity, or quote to be reject-forwarded from one queue to another. The object must be in open condition, and currently dispatched to a queue. The API allows for the setting of the forward date, some notes about the forward, and the user who forwarded the object. The APIs can also generate a time bomb (for business rule notification).
Parameters
Parameter Name Required? Description
The_id Yes The object to reject-forward
new_queue Yes The queue to forward to
forward_date No When was the object forwarded. If this parameter is left blank, the object
is forwarded at the current time
notes No Optional notes about the reject-forward
user_name No The user who forwarded the object. If left blank, the current user performs
the forward. For business rules, it defaults to the user_name who is
executing the cbbatch
gen_time_bombs Yes Should a time_bomb be generated (for notifications/business rules)
Returns
Value Meaning
0 No errors
-1 Cannot find the specified object
-2 Object is not currently dispatched
-3 The new queue name specified is not found
-4 Reject-forward attempted to same queue as currently dispatched to
-5 The specified user is not found
-6 The FORWARD activity string is not found
Examples
· Reject-forward action item number '154' to queue 'Hardware'. The reject-forward has no notes, is performed by the current user and is forwarded at the current time. Generate a time bomb.
JavaScript:
var ret_int = fcsfa.forward_action_item("154", "Hardware", "", "", "", true);
Visual Basic:
Dim ret_int As Integer
ret_int = fcsfa.forward_action_item("154", "Hardware", "", "", "", True)
· Reject-forward quote number 'Q2' at 10PM on November 23rd of 1997 to 'Software'. Forward should be logged as performed by dave, with notes of 'Some notes'. Don't generate a time bomb.
JavaScript:
var ret_int = fcsfa.forward_quote("Q2", "Software", "11/23/97 22:00:00",
"Some notes", "dave", false);
Visual Basic:
Dim ret_int As Integer
ret_int = fcsfa.forward_quote("Q2", "Software", "11/23/97 22:00:00", _
"Some notes", "dave", False)